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Phone Interviews

Review your resume first

Interviews of any type can be nerve-wracking. The key to sounding confident is knowing what you are talking about...you. The interview is about you, what your story is and what you want out of a career. There is nothing that they are going to ask you in a professional interview with a reputable company that should be a shock to you. Review your resume, make sure to note for each position a key deliverable/accomplishment that you have achieved, list out what you feel your strengths are and what opportunities for development you have and your plan to address those opportunities. Ensure that you have something to drink and are dressed comfortably and in a place where you can hear and not be distracted. Good luck!

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Dress as if you are doing an in-person interview

This may sound a little silly but dressing the part may even help too! When I had a phone interview I actually got dressed for my phone interview just to build my confidence. It works! Make sure there are no distractions like the TV or background noise. Find a quiet place and sit at a desk or kitchen table instead of the couch. Hopefully being prepared and doing your homework will help build your confidence! Good Luck!

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Stand and walk around while you are talking

tanding and walking around can help your voice come across more effectively and shows that you have good communication skills. If at all possible, attempt to avoid words like “umm” as it can imply that nerves affect you.

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Don't interupt them

make sure you are listening! Whenever your interviewer is speaking, do not interrupt them. Wait for them to ask the whole of the question before jumping in with an answer to show that you have good listening skills, and it also allows you to think of the most suitable answer,

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Smile while talking

I would also make a conscious effort to smile on the phone, and to maybe speak more loudly than usual. It feels a little bizarre at first, because they can’t obviously see you smiling, but when you physically smile as you’re speaking it can change the tone of your voice ever so slightly, and the other person may notice a genuine difference. It’s a secret most customer service experts know about, and many recruiters smile on the phone, too.

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Roughly 40% of phone interviews convert to in-person interviews

This can vary a lot depending on a variety of factors so by no means will the following numbers be absolute. Generally for a phone screen, you could expect 6-10 candidates to be contacted but this can greatly vary. For face-to-face interviews generally 2-4 is a safe guess.

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Treat the phone interview like an in-person interview

[M]entally treat this as an in-person interview.

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Dress like it’s an in-person interview

This may sound strange, but a lot of people still wear business professional dress during a phone interview because it helps them maintain a certain level of formality.

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Find a quiet room and a land line

Make sure that you are in a quiet room and if you can use a land line rather than a cell phone that is preferred.

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Send some form of a thank you

Following up in the form of a thank you note or invitation on LinkedIn is appropriate as well.

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It’s okay to follow up after 5 business days

If there has been more than 5 business day’s lapse in contact, it is very appropriate for you to follow up with your contact and inquire about the status of your next interview.

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