Answered by John, Hiring Expert at DuPont, on Tuesday, August 5, 2014
Answer all the questions honestly. If you don't know, you don't know.
One of the benefits of the questionnaire is that now you have more information regarding what type of skills the company is looking for in a candidate to fill this position. If you honestly do not have knowledge for many of these processes, you may not be qualified for this position. That's okay. If you really are interested in this position, now you know what skills/knowledge will help you be successful. Search out additional positions or projects that will help you build these skills.
On the flip side, you may meet the minimum qualifications of the position, but the employer might be attempting to assess your skill level to determine what type of training will be required as part of your orientation.
The bottom line is for you to be honest.