/ Asked by Yapeng
When receiving a rejection letter, which doesn't mention "do not reply" in it, is it proper to reply and ask for an evaluation or reason politely? It's not asking for another chance but just accumulating experience for myself. Thank you for answering!
Answered by Beamer, Hiring Expert at Textron Inc., on Wednesday, June 15, 2016
Hello!
At Textron, we highly value continuous improvement and that is exactly what you are talking about here. You can't improve what you can't measure and you are wanting some data to be able to improve certain aspects of your overall profile as a candidate. Recruiters love that attitude and most will help you if you send a well thought out and professional sounding email asking where the gaps in skills and/or experience are. So, the short answer is yes, it is appropriate to have that conversation, especially if you had a phone or on-site interview. Recruiters and other hiring professionals are training to handle those types of questions.
Best of luck!

Answered by Ashley, Hiring Expert at Cardinal Health, on Wednesday, June 15, 2016
Great question! I think the answer to this question depends on how far you were moved forward in the application process. If you receive a rejection email and were not previously contacted by a recruiter for an interview, I would not recommend a follow-up email asking for feedback. Mainly because at that point in the process, selections are typically based on your resume so it is more than likely going to be feedback along the lines of your qualifications or there was a candidate with qualifications or skills that better aligned with the position. I don't think a recruiter would typically be able to provide additional feedback other than that.
If you had a phone or in person interview for the position, I think it is definitely acceptable to ask for feedback. Keep an open mind and know that not all recruiters/companies will be able to provide this. However, it doesn't hurt to ask! I think this is a common question and most recruiters will more than likely be happy to share feedback.
Best of luck!
Answered by Courtney, Hiring Expert at ADP, on Thursday, June 16, 2016
Sorry you didn't land the job this time.  If you worked with a recruiter for the role, I think it would be fine to send a quick email asking for some feedback.  If the email came from a general email address, a response might not be delivered to anyone specific, so I would direct your feedback request to someone you worked with during the interview process.  Good luck!
Answered by Steve, Hiring Expert at Caterpillar Inc., on Friday, June 24, 2016
Yes, it is perfectly fine to do this, but frame it so that you are seeking input from which you can learn for the next opportunity that arises.  A good recruiter and hiring manager will respect the fact that you are seeking to better yourself and should another opportunity present itself at that company, the fact that you took this step could be a plus for you.  I would caution though, that in many cases, you may not get a response from your inquiry, but this in itself can be helpful for you.  Those companies that do not take the time to respond to genuine inquiries such as this are probably not ones that you want to be at anyway.
Answered by Traci, Hiring Expert at Accenture, on Friday, June 24, 2016
Absolutely! After you have been rejected, it is certainly acceptable to respond back to the hiring manager or recruiter with whom you have been dealing with to ask for some feedback. You have hit the nail on the head in your question. You’ll want to explain that you appreciate the time they took to interview you, and if possible, is there any feedback they can give that would help you to better move forward in another similar situation. I think most hiring managers and recruiters appreciate this type of question as it demonstrates that you’re the type of person willing to learn and improve. Doesn’t hurt to leave them with a great impression, right?
Answered by Rachael, Hiring Expert at Merck & Co., Inc., on Friday, July 22, 2016
No, I don’t think it’s worth spending time to figure out the reasons for rejections, unless you have interviewed for the position. Even if you were able to connect with hiring managers or recruiters, they probably give you very general reasons due to legal compliances and company policies. So if you really want to work for a company, my recommendation is to give some time (may be 6 months to a year) then re-apply. Also follow targeted companies on social media, and network with their recruiters and managers which can help you to secure a job with them in the future.
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