Answered by Stephanie, Hiring Expert at AT&T Inc., on Tuesday, September 13, 2016
I know it can be frustrating when you don't hear back. This is something we have been working on from a bunch of different angles, and I don't think we're alone as a company when it comes with wanting to engage with our candidates in a way that makes sense to both sides of the equation.
One of the things we've been doing is #AskATTJobs. It gives candidates a chance to ask questions and get responses from recruiters in our organization. You can check it out here: http://connect.att.jobs/article/ask-att-jobs
I would guess that many companies are trying to maximize their social spaces by doing something similar. So that is where I'll make my recommendation to you! Reach out via social and use the same concepts you would via phone or email. Be polite, be patient.
Also, something to remember is that once you have submitted your application, it is likely you will now have a ready to go profile with that company. Applying to another open job will be more straightforward and could open up your reach to additional recruiters.
I would love to tell you that every call, email and inquiry will be responded to, but that doesn't always happen. I can only speak for my own organization when I tell you that we are always looking for ways to make the candidate experience a good one! Best of luck to you in your job search!