/ Asked by Eileen
I had an interview last Wednesday and afterward, they asked for my references and transcript. I was able to provide both the day after the interview on Thursday. I told them one of my references won't be available until Monday. It's been a week since my interview now but none of my references have been called. I thought references are usually contacted right away. Should I follow up?
Answered by Alyssa, Hiring Expert at Quest Diagnostics, on Thursday, April 4, 2019
Hello,

There could be a number of reasons the company has not provided an update and one could be that the company could still be interviewing other applicants before conducting their final reference checks.

I would recommend you follow up with the recruiter thanking them again for the opportunity and ask if they need anything else from you before their decisions are made.  

Good luck!


Answered by Sylvia, Hiring Expert at HP Enterprise, on Friday, April 5, 2019
Absolutely follow up! Some reference checks asked for early in the process but conducted later. Also, they may be reaching out to your references through email. You may want to ask in your follow up email what the process is and timeline to set expectations for your references. I would also reach out to my references to see if they checked their junk folder! 
Hope this helps! 
Answered by Sanda, Hiring Expert at Avery Dennison Corporation, on Friday, April 5, 2019
Hi, Mike! It's great that you provided the information they needed in such a timely manner. My guess is that they ask for that information in advance, so they'd it on hand for next steps in the process. This could mean they will hold on to it until all interviews are complete, and only proceed with background check and references with the target candidate whom they'd like to extend the offer to. Another potential answer is they move forward with a tiered approach in which background check is initiated, and references are not contacted until after that is complete (which can take 1-3 weeks).

Guessing aside, about a week post interview is a great time to reach out and re-iterate your interest, thank the team, and inquire about when to expect word on the status of your candidacy. This can lead to learning more about the timeline expectation and what's to come. Best of luck!
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