/ Asked by Daniela
What industries/types of companies tend to use case interviews, and what are they looking for?
Answered by Tom, Hiring Expert at VF Corporation, on Friday, June 15, 2018
Specific to types of industries/types of companies, management consulting or similar where one solves problems/advises client are likely to use case interviews.  But they could be used in almost any company or industry.  Case interviews have two primary purposes:  1)Helps to give the candidate a realistic job preview, more often than not, the cases are not hypothetical, but are based on real issues the company has already solved or is still trying to.  The case is directly related to work/job you are considering.  2)It's a great way for the employer to get to know more about you, assess your skills vs. more standard interview questions.  Employers will be looking to get a better sense of your problem solving skills, your creativity, your analytical skills, and your communication skills.  In general, employers won't be trying to stump you or trick you in a case interview...it's more like, here's a problem we are trying to solve, let's discuss how you would approach it.
Answered by Eddie, Hiring Expert at Quest Diagnostics, on Friday, August 10, 2018
You are likely to run into case interviews in consulting roles or roles that have a heavy consulting element such as project management or business development, regardless of the industry. In fact, one of our hiring managers recently used a case interview for a high-level customer service role.

For the most part, employers are looking for a high degree of analysis and/or project management skills to resolve issues or better serve customers or business partners. From what I've seen, there is also a significant element of excellent people skills (what others call "soft skills") to see how you would manage the players involved in the scenario. Note that you won't get this far in the process unless the employer sees evidence that you have handled a relevant situation. So, this likely isn't one of those positions where you can get away with saying, "I'm a fast learner." Be prepared to provide proof on your resume that you know your stuff. Hope this helps!
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