Answered by Steve, Hiring Expert at Caterpillar Inc., on Friday, July 8, 2016
A behavioral interview is one in which you will be asked to provide specific examples of past behavior with the idea that it will be a good predictor of your future behavior. You can expect questions that begin with 'Tell me about a time when...' or 'Can you please provide an example of when you had to...', etc. The easiest way to prepare is to go out to a search engine and search for sample behavioral interview questions. There are many web sites that can help you with this. Secondly, think about your experiences from your work and education history, both positive and negative, and be prepared to discuss. Some behavioral questions will focus on negative things that have happened. The key is to show how you have learned and grown from these situations. Remember, it is critical that for every behavioral interview question, you respond with three things: the Situation (what happened), your Behavior (what you did about it), and the Outcome (what ultimately changed). Knowing this going into an interview will help you to craft your responses in an effective way.