Answered by Steve, Hiring Expert at Caterpillar Inc., on Friday, September 11, 2015
Absolutely. Interviews can be stressful enough, but not knowing what the next steps are in the process can add to this stress. As the interview closes and you are in the phase of asking questions to the interviewer(s), pose the question of 'Can you let me know what the next steps are in the process and when I can expect a decision to be made'. This will force the interviewer to at least give an estimate on when they will make a decision. Now, things can certainly change that can cause the estimate that they provided to be adjusted, but asking the question is perfectly OK. If you do not hear from them within a week of the time frame they gave, follow-up with an e-mail asking politely about the status of the position. If two more weeks pass, and you still have not received a response, follow-up with a phone call and ask the same question.