Answered by John, Hiring Expert at Textron Inc., on Wednesday, November 20, 2013
Phone interviews can sometimes have a negative connotation because you don’t get that face-to-face contact with the interviewer that you would in an in-person interview. My advice would be to mentally treat this as an in person interview. Do your research about the company beforehand and have questions prepared to ask the interviewer before the start of the interview as well. It can sometimes be difficult to show your personality through the phone, so try and be as friendly and open to answering questions as possible. Try to avoid answering “yes” or “no” to questions to avoid awkward pauses, but rather elaborate on questions that are being asked of you. Due to the connection between phones, try and speak loudly and articulate your answers to the best of your ability so the interview gets the full response. Finally, as in any interview, always follow up with a thank you e-mail or letter.