/ Asked by aley
If an employer asks if I've had problems with other employees at previous jobs or what I didn't like about my old job and why I left, what would be the best way to organize my answer? What should I say? What should I not say?
Answered by Sharon, Hiring Expert at Mutual of Omaha, on Monday, December 9, 2013
You need to be transparent in an interview and honest about any challenges you had. When responding, you need to indicate what the issue/challenge was and how you managed through it. Don't go into great deal about the issues and your frustrations to the point that you come across negative. Employers realize that work isn't sunshine and roses every day...so they are looking for honest in your answers and your ability to take action.
Answered by Stephanie, Hiring Expert at AT&T Inc., on Tuesday, December 10, 2013
Many prospective employers will ask about previous challenges and/or situations where things didn't go as you planned.  This might be issues with a co-worker or a project/task that didn't initially succeed.  They will want you to briefly explain the situation and how you addressed it, as well as what you learned from the experience.  Just remember, everyone has faced challenges throughout their lives and careers.  It is how a person handles the situation and how they apply the lessons learned  when making future decisions that matters most.

Always remember, be brief and honest in your responses, and always be professional in how you speak about the situation and/or the individual.  Good luck!
Answered by Steve, Hiring Expert at Caterpillar Inc., on Friday, December 13, 2013
The thing to keep in mind when interviewers ask you such questions is that they are not focused so much on the situation, but rather how you handled the situation.  We all have had jobs we did not like or co-workers with whom we did not work well, so don't be fearful of acknowledging this.  Hopefully, you can respond to these questions with an example of how you handled the situation in a positive and professional manner.  Therefore, I suggest having an example of this in mind prior to going into an interview.  Remember, handling these types of situations positively can show an employer that you will can fit well within their culture, which is what they are really trying to determine.
Answered by Rodd, Hiring Expert at Gap Inc., on Wednesday, December 18, 2013
Many times this question will be asked in interviews. It is best to explain the situation and in turn how you handled it- hopefully in a favorable way. There are often times when there are key learnings in a challenging situation that help you overcome additional obstacles in the long run.
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